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Potholes & Surface Repairs by OUTCO, a national pothole contractor. Understand how potholes are formed and how to prevent them

Potholes & Surface Repairs

With a range of pothole and surface repair solutions available, OUTCO can help you extend the life of your surface asset and keep it safe and hazard free. Our uniquely nimble teams and innovative repairs solutions can have you site open and operating again in as little as 2 hours

Potholes & Surface Repair Quote…


With a range of pothole and surface repair solutions available, OUTCO can help you extend the life of your surface asset and keep it safe and hazard free. Our uniquely nimble teams and innovative repairs solutions can have you site open and operating again in as little as 15 minutes. OUTCO provide cost-effective and efficient repairs to all surface types and can advise on the best solution to meet your needs. We also offer proprietary technology repairs using recycled tyres to bolster your sustainability credentials.

Potholes, those dreaded hazards that seem to appear out of nowhere, can be a real headache for both drivers and property managers on facility car parks. At OUTCO, we understand the importance of swift and efficient pothole repairs to maintain the safety and integrity of your car parks and roads. With our expertise and dedication, we offer top-notch pothole repair services that ensure a smooth and hassle-free experience for our clients.

Pothole Repair: Swift, Reliable, and Guaranteed

Potholes can cause significant damage to vehicles and pose a safety risk to everyone on the road. That’s why it’s crucial to address them promptly. At OUTCO, we guarantee a rapid 15 minute fix for your pothole repairs, ensuring that your roads are repaired before the potholes worsen. Our team of experts specializes in pothole repair, utilising the latest sustainable technology to provide the most efficient and durable solutions available. With our accredited and insured repair services, you can have peace of mind knowing that you’re receiving top-quality workmanship backed by our guarantee.

Sustainable Solutions for Pothole Repairs

At OUTCO, we believe in sustainable practices that benefit both the environment and our clients. That’s why we’ve embraced a new road repair system and materials that minimize waste and carbon emissions. By reusing planings and utilizing flowable materials, we reduce material movement and waste by 95%, resulting in substantial carbon savings. Our commitment to sustainability doesn’t stop there. We recycle 9 end-of-life tires into every ton of material used for pothole repairs, significantly reducing fossil fuel consumption and CO2 emissions. With OUTCO, you’re not just getting superior pothole repairs; you’re making a positive impact on the environment.

Achieve Your Environmental Goals with OUTCO

As the world increasingly focuses on environmental initiatives, property managers are tasked with finding sustainable solutions. At OUTCO, we take pride in offering environmentally friendly pothole repair options that align with your green targets. Our Environmental Road Polymer Technology (ERPT) is an award-winning innovation in pothole repair. Approved for use on UK highways, this technology utilizes patented Recycled Rubber Polymer Technology, allowing us to repair potholes with up to 95% less CO2 emissions. By recycling end-of-life tires and delivering faster, cost-effective, and environmentally friendly repairs, we help you achieve your sustainability goals while ensuring the safety of your roads and car parks.

Unveiling the True Cost of Pothole Repairs

Potholes not only pose a danger to drivers but also come with hidden costs that can significantly impact your business. Business disruptions, loss of revenue, reputational damage, and potential compensation claims are all factors to consider when evaluating the cost of pothole repairs. By partnering with OUTCO, you can protect your roads and car parks from potholes, ensuring the safety of your customers and preserving your reputation. Our comprehensive services, including tech-enabled smart winter maintenance and pothole repairs, guarantee that your property remains compliant and fully functional, saving you both time and money.


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OUTCO Mastic Rubber ERPT (Environmental Road Polymer Technology)

Fortunately, OUTCO offers an effective pothole repair solution. Utilizing a new and sustainable road repair system and material, OUTCO reduces material movement and waste by 95%, delivers significant carbon savings, halves the cost of patching, and increases productivity. Instead of ripping defects out of the ground and replacing them with fresh asphalt, OUTCO utilises flowable materials that fill the defects, weld to the existing road, and flex with it. The mastic rubber ERPT (Environmental Road Polymer Technology) used by OUTCO is specifically designed for such repairs. It incorporates recycled rubber from nine end-of-life tires per ton and is adhesive, durable, flexible, and certified to EN-13108 standards. This material can also be used for joints, kerb channels, cracks, shallow surface defects around iron works, and footpath repairs. By opting for OUTCO’s sustainable and cost-effective solution, you can significantly reduce waste, carbon emissions, and the consumption of precious primary resources.

In conclusion, potholes pose significant challenges for drivers and property managers, but with the right approach, they can be effectively addressed. OUTCO offers swift, reliable, and guaranteed pothole repair services, utilising sustainable solutions that align with your environmental goals. By taking proactive measures such as winter gritting, drainage repairs, regular site inspections, timely repairs, proper drainage maintenance, and regular pavement maintenance, you can prevent pothole problems from recurring. Trust OUTCO to be your trusted partner in professional pothole repairs and proactive pavement maintenance, ensuring smooth and safe journeys for all.

Pothole Damage to Tyres

Potholes in the UK can vary in depth, and their impact on vehicles and especially tyres can range from minor to severe damage. The depths of potholes can be categorized as follows:

  1. Shallow Potholes: These are typically less than 2 inches (5 cm) deep. At this depth, they cause damage to a vehicle’s tires, such as scuffing, cracking, flat tires, and bent rims, and in worst cases, damage to suspension components, such as struts or shock absorbers. Environmental Road Polymer Technology is designed specifically for such instances.
  2. Moderate Potholes: These potholes range from 2 to 4 inches (5 to 10 cm) in depth. Hitting a moderate pothole can cause jolts to the vehicle, potentially leading to alignment issues, tire damage (such as bulges or punctures), and significant damage to suspension components, as well as steering components, such as tie rods or ball joints. It is essential to have these potholes repaired to prevent further damage.
  3. Deep Potholes: Potholes deeper than 4 inches (10 cm) pose a significant risk to vehicles. Hitting a deep pothole at speed can cause severe damage to tires, wheels, suspension components (such as shocks and struts), and even the vehicle’s undercarriage. In extreme cases, deep potholes can lead to extensive damage to the vehicle’s structure.

The damage caused by potholes can vary depending on the speed and angle of impact, the size and depth of the pothole, and the condition of the vehicle’s suspension and tires. It is important to note that even seemingly minor potholes will contribute to accelerated wear and tear on a vehicle’s components over time.

Facility Managers Have Liability for Potholes in Their Car Parks

Potholes are a common problem in car parks, and they can cause significant damage to vehicles. If a pothole is large enough and deep enough to cause damage to a vehicle, the facility manager who owns or manages the car park may be liable for the damage. In the UK, there have been a number of high-profile cases in which facility managers have been held liable for pothole damage. In one case, a driver hit a pothole in a supermarket car park and suffered whiplash injuries. The driver was awarded £10,000 in compensation from the supermarket. This case shows that facility managers can be held liable for pothole damage, even if the pothole is not very large or deep. This is because facility managers have a duty to take reasonable care to ensure that their car parks are safe for motorists. According to a recent survey, potholes in the UK cause an estimated £1 billion in damage to vehicles each year. The survey also found that potholes are responsible for an average of 1.5 million accidents each year, resulting in injuries to over 20,000 people. The survey also found that potholes are more common in car parks than on public roads. This is because car parks are often not maintained as regularly as public roads, and they are also more likely to be subjected to the elements, such as rain and snow, which can cause potholes to form.

What Can Facility Managers Do to Prevent Pothole Damage?

There are a number of things that facility managers can do to prevent pothole damage and to be able to demonstrate their duty of care, including:

  • Regularly inspect car parks for potholes. This should be done at least once a month, and more often during wet weather.
  • Repair potholes as soon as they are found. This will help to prevent them from getting larger and more dangerous.
  • Use high-quality materials when repairing potholes. This will help to ensure that the potholes are repaired properly and that they do not re-form quickly.
  • Educate motorists about the dangers of potholes. This can be done by posting signs in car parks warning motorists about.

Asset Maintenance Services

Fencing & Access Points

Whether it’s perimeter fencing, decorative fencing or temporary fencing that’s required, OUTCO can help. We also install or repair any site access points, including gates of all types and sizes and any entry doors or fire escapes

OUTCO line marking contractors for a professional spring car park refresh

Effective line marking is an important requirement to safely guide and instruct traffic and pedestrians flows around your facility. From a simple line marking refresh to more complex brand-new design and installation, OUTCO can help keep your site well directed, safe and compliant

Paving & Walkways

Paving & Walkways repair cannot usually be done by property owners or managers without access to specialist tools, equipment, operatives and products required to do the job properly. OUTCO is here to help you – quickly!


Reinforce your site with bollards maintenance, installation & repairs from OUTCO. Our asset maintenance teams are on hand for all kinds of maintenance & solutions

OUTCO’s asset maintenance teams can conduct a professional drain survey at short notice. Our national teams specialise in drain inspections using advanced camera technology

Drain Maintenance

If your site is experiencing drainage problems, such as ponding in the car park or water build-up within your drains or manholes, look no further than OUTCO drain maintenance

Meticulous road sweeping including car parks and paving to remove leaves, litter and other debris, using a range of suitable machinery and manpower from sweeper teams to high-capacity vehicles

OUTCO waste clearance service ensures any fly-tipping, dumping or any general waste left on your site can be quickly and safely removed, ensuring your facility remains clean, safe and well maintained

Jet Washing

Had a spill on site, or do you just need to refresh your shop fronts or walkways? OUTCO’s jet washing service can refresh, and pressure clean your hardstanding areas from paint, oil, graffiti or the build-up of moss or algae


OUTCO condition surveys are a detailed GPS-tagged photographic assessment of your facility’s exterior assets, reporting on their current condition and highlighting any hazards or health and safety risks with a RAG rating

Hazard Reports

Clients receive detailed hazard report, including RAG rated and GPS-tagged photographs showing you the identified hazard and its exact location

Case Studies


Our extensive portfolio incorporates Amazon’s logistics sites across the UK. Amazon’s winter services are are delivered 24/7 between November and March and include mechanical gritting of car parks and delivery areas. OUTCO provides all winter services for Amazon’s 51 logistics sites across the UK, covering 600,000m2 of serviceable area. Daily pre-service and post-service reports are emailed to Amazon representatives, as are monthly attendance/activity reports.


Key client B&Q has been working with OUTCO for 5 years working under a performance-based contract. We deliver a full scope winter service to 149 sites. Daily pre-service and post-service reports are emailed to B&Q representatives. Monthly attendance/activity reports are also provided – detailing our service delivered for the past month

During the winter months, it can be particularly challenging to ensure that vulnerable groups remain safe. Any accident, where the organisation is at fault, is not only upsetting and can have a harmful effect on the involved person’s wellbeing, it can also have a negative impact on the business through the threat of litigation claims, loss of reputation and increased insurance premiums


Invasive species are a formidable challenge, but with the right expertise and strategies, they can be managed effectively. Partnering with OUTCO compliance expertise ensures that your property remains healthy, beautiful, and free from the threat of invasive plants. Contact OUTCO today to discuss your invasive species management needs.

Invasive species are a formidable challenge, but with the right expertise and strategies, they can be managed effectively. Partnering with OUTCO ensures that your property remains healthy, beautiful, and free from the threat of weeds & invasive species

outco training

At OUTCO, we’re committed to a health and safety culture where every employee returns home safe and healthy

fast pothole repair specialists OUTCO calls for more pothole maintenence

As our blog “Don’t Let Potholes Get The Better Of You – Report Them” demonstrated, pothole repair on the roads is largely under the control of government agencies, either local or national. But the question we ask is are potholes costing business more than we all think?

World Safety and Health at Work Day next week serves as a powerful reminder that true safety isn’t just a checklist – it’s the foundation of everything we do

OUTCO line marking contractors for a professional spring car park refresh

There are plenty of compelling reasons why spring is the ideal time to call in a line marking contractor to refresh the lines on your tarmac

Rewilding with OUTCO offers businesses a compelling opportunity to redefine their relationship with their outdoor estate

Rewilding with OUTCO offers businesses a compelling opportunity to redefine their relationship with their outdoor estate